DATA SHOWS THE RATE OF UNRULY PASSENGER INCIDENTS HAS DOUBLED SINCE 2019

Learn how to better identify, prevent and handle unruly passenger incidents before causing escalation or even harm to airline staff or other passengers

WHAT'S IN THIS REPORT?

  • Different levels of unruly passenger behavior
  • Root causes of unruly behavior
  • Impact on staff members
  • Potential impacts on airlines

WHO NEEDS THIS REPORT?

  • Government Officials
  • Safety Operations Personnel
  • Cabin & Flight Crew Trainers
  • Management & Head of Training Organizations

«Monarch Airlines bans six passengers FOR LIFE for 'drinking their own booze, smoking in toilets and grabbing flight attendants'» – Mail Online

«Flight attendant scalded with hot water and noodles by passengers who claimed to have bomb» – Mirror

«Emirates passenger ‘attacked crew’» on flight from Dubai – The National